When the last earthquake struck, it claimed the lives of 13 Gurkha veterans and their widows and destroyed and damaged homes. Now seismologists predict an even bigger one. So GWT had to take urgent, pre-emptive action – to raise the money to build 300 new earthquake resilient homes for veterans and their families – and do it in just three years.

From talking to warm supporters, we knew their emotional driver was proud military patriotism. But to donate they’d need a sound, rational case for support. So we devised an ambitious two-phase, two-year fundraising campaign. Phase one featured detailed scientific charts showing how the next earthquake would strike… along with architectural plans, building methods and costs. Phase two gave a transparent progress update, including personal testimony from affected Gurkhas – this information was critical because we were asking the same supporters to donate twice.

Direct mail drove the main asks in each phase – as this was supporters’ preferred way of giving – and was reinforced with social activity. With ongoing stewardship ensuring that supporters could see the difference their money was making. And stretch asks, offering supporters the opportunity to fund materials for an entire home, served to significantly raise donation levels.